Effective Date: January 1st, 2025

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website https://www.familymediationassociates.com/ (the "Service") operated by Family Mediation Associates ("Company", "we", "our", or "us").

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of the terms, you may not access the Service.

1. Overview

Family Mediation Associates provides professional family and divorce mediation services both in person and online. Our services are intended for adults residing in the United States and are governed by the laws of the State of California.

2. Eligibility

You must be at least 18 years old to use our services. If you are under 18, you may use the Service only with the consent of a parent or legal guardian. By using our website, you represent and warrant that you meet these eligibility requirements.

3. Services Provided

Our services include:

Family mediation

Divorce mediation

Marital conflict resolution

Mediation-related insights, resources, and downloadable content

All services are subject to availability and may be modified or withdrawn at any time without notice.

4. Fees and Payment

All fees for mediation sessions or digital content must be paid in full at the time of booking or purchase. We accept various payment methods as made available on the website.

All sales are final. We do not offer refunds, cancellations, or rescheduling once services have been confirmed or digital products have been delivered unless required by applicable law.

5. No Guarantee of Outcome

Mediation is a voluntary process designed to help parties reach mutual agreement. Family Mediation Associates makes no guarantee regarding the results of any mediation session or legal outcome. The mediators do not act as legal counsel and do not provide legal representation.

6. Not Legal or Therapeutic Advice

The information provided on this website and during mediation sessions is for general informational purposes only and does not constitute legal advice, mental health counseling, or any other professional service. You should seek independent legal or therapeutic advice as needed.

By using our services, you agree that you are not relying on Family Mediation Associates for legal decisions and that no attorney-client or therapist-client relationship is formed.

7. User-Generated Content

You may have the opportunity to submit reviews, feedback, testimonials, or other content on our website. By submitting any content, you grant Family Mediation Associates a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and publish such content for any lawful purpose, including marketing.

You are solely responsible for your content and must not upload anything unlawful, defamatory, obscene, threatening, or infringing on third-party rights. We reserve the right to remove or moderate any content at our discretion.

8. Intellectual Property

All content, design, logos, text, images, graphics, and materials on the website are the intellectual property of Family Mediation Associates or its licensors and are protected by copyright and trademark laws.

You may not copy, reproduce, modify, republish, or transmit any content from our website without express written permission.

9. Privacy and Data Usage

We collect and process personal information as described in our Privacy Policy.

By using our site or services, you consent to the collection and use of your information for communication, analytics, and marketing purposes in accordance with applicable laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), where applicable.

You may opt out of marketing communications at any time.

10. Communications and Consent

By providing your contact information, you consent to receive emails, phone calls, and SMS messages from us regarding your appointments, services, or occasional promotional updates. Message and data rates may apply.

You may opt out of promotional messages via the unsubscribe link or by replying "STOP" to any SMS.

11. Accessibility

We are committed to ensuring our website is accessible to all users, including those with disabilities. If you encounter any difficulty accessing any part of the site, please contact us and we will make reasonable accommodations.

12. Limitation of Liability

To the maximum extent permitted by law, Family Mediation Associates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the site or services. Our total liability shall not exceed the amount paid by you for the services in question.

13. Indemnification

You agree to indemnify and hold harmless Family Mediation Associates and its staff from and against any claims, losses, liabilities, expenses, or demands resulting from your violation of these Terms or misuse of our services.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of San Luis Obispo County, California.

15. Modifications

We may update these Terms at any time. Changes will be posted on this page with an updated "Effective Date." Your continued use of the site after such changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms or need assistance, please contact:

Family Mediation Associates

1635 Brighton Ave

Grover Beach, CA 93433

Email: [email protected]

Phone: (661) 805-5445

California Residents: Under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.